What is the Cancer Patient Navigation Hotline?
A cancer diagnosis comes with panic, confusion, uncertainty and many questions, such as what tests should be scheduled? What are the best treatment options? How to communicate the diagnosis with friends and family?
The National Foundation for Cancer Research (NFCR) understands patients’ frustrations and needs, which is why we have decided to launch the Cancer Patient Navigation Hotline—a resource which connects cancer patients and their loved ones with certified oncology navigators to provide assistance throughout their difficult time. Our mission is to help ensure patients do not feel alone or bewildered at any point in their cancer journey.
How exactly is NFCR’s Cancer Patient Navigation Hotline providing assistance to patients?
The professionals at NFCR’s Hotline are all certified oncology nurses from HonorHealth Research Institute (HRI), with advanced experience and training in providing care and guidance services to cancer patients. In addition to recommending top oncologists to meet specific needs and coordinate the referral process, the certified oncology nurses will work with HRI physicians and clinicians to help patients:
- Understand diagnosis and treatment options
- Know the ways and relevant terminology to communicate comfortably with doctors
- Access important information to deal with issues associated with treatment
- Identify clinical trials of the newest therapies for advanced cancer or rare tumors for which no standard of care or effective therapy is available
How Does It Work?
All NFCR supporters and their family and friends are invited to be among the first to benefit from the Hotline, and they too are encouraged to offer feedback on the service. In order to take advantage of this opportunity, simply visit the Cancer Patient Navigation Hotline website, fill out the generated request form and click the button to submit the form to a Navigator. A certified oncology nurse will make contact with the inquirer and provide guidance as to next steps.
Other Hotline users have already stated that the service has helped them make better decisions about their cancer care, motivated them more to manage their own care and assisted them in better communicating with their oncology team throughout their cancer journey.
Be sure to empower a friend or family member in need by giving them access to the new Cancer Patient Navigation Hotline now!
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